Privacy Policy

1. Introduction

Jaber Jamaica (“we,” “us,” or “our”) is a delivery services company operating in Jamaica. We are committed to protecting your privacy and safeguarding the personal information of our customers, drivers, merchants, and website/app users.

We operate in accordance with the Jamaica Data Protection Act, 2020, and internationally accepted data protection principles.

2. Information We Collect

• Full name
• Contact number
• Email address
• Pickup and delivery addresses
• Billing address
• Government-issued ID (if required)
• GPS location and delivery routes
• Payment and transaction details
• Technical data (IP, browser, cookies, app usage)

3. How We Use Your Information

• Provide and manage delivery services
• Assign drivers and track deliveries
• Process payments and refunds
• Communicate with customers
• Improve service quality
• Prevent fraud and protect users
• Meet legal requirements

4. Sharing Your Information

We may share limited information with delivery drivers, payment processors, technical service providers, and regulatory agencies when legally required.

We do not sell or rent your personal information.

5. Data Security

• Encrypted data transmission
• Secure storage systems
• Restricted employee access
• Regular monitoring of systems

6. Data Retention

We retain personal data only as long as necessary for transactions, compliance, dispute resolution, and operational purposes.

7. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Object to processing
• File complaints with the Office of the Information Commissioner

8. Children’s Privacy

Our services are not intended for persons under the age of 16. We do not knowingly collect data from children. If such data is discovered, it will be removed immediately.

9. Cookies & Tracking

Our website uses cookies to:

• Improve site performance
• Analyse usage patterns
• Remember user preferences

You may disable cookies in your browser settings, but some features may not function properly.

10. Third-Party Links

Our website or app may include links to third-party services. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. International Users

If you use our services from outside Jamaica, your data may be transferred and processed in Jamaica where laws may differ from those in your country.

By using our services, you consent to this transfer.

12. Changes to This Policy

Jaber Jamaica may update this Privacy Policy from time to time. Changes will be posted on our website with an updated date.

13. Contact Information

Veloxi Group Limited (Jaber)
📍 23 East Street, Old Harbour, Jamaica
📞 876-613-2254
📧 admin@jabermart.com

For privacy-related requests, data access requests, or corrections, contact us directly using the information above.